Privacy Policy

At Windy City Garage Door, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and other contact details you provide through contact forms, service requests, or when scheduling appointments.

  • Payment Information: If you make a purchase or payment through our website or invoicing system, billing information may be collected securely via a third-party processor.

  • Technical Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).

  • Location Data: If enabled, we may collect approximate location data for service planning purposes.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule and manage garage door service appointments

  • Process payments and send invoices

  • Improve our website and customer service

  • Send occasional service updates, promotions, or maintenance reminders (with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Service Providers (e.g., payment processors, scheduling software) to help operate our business

  • Law Enforcement or Legal Obligations when required to comply with applicable laws or legal processes

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve user experience, track website usage, and enhance marketing efforts. You can control cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. While no method is 100% secure, we strive to use industry-standard practices to safeguard your information.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing or updating your personal information

  • Requesting deletion of your information

  • Opting out of promotional communications at any time

To exercise these rights, contact us at Jim@windycitygaragedoor.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Yelp, Facebook, Google). We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this policy or your data, please contact:

Windy City Garage Door
Email: Jim@windycitygaragedoor.com
Phone: (847) 532-9793
Address: 825 S Waukegan Rd, STE A8 #241, Lake Forest, Il 60045